Privacy Policy
Personal Information Privacy Protection Policy
At Able Irrigation Ltd., we are committed to providing exceptional service while protecting your personal information. This policy explains what information we collect, how we use it, and the steps we take to keep it secure.
Our practices comply with British Columbia’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
What We Collect
Personal Information includes:
- Home address
- Home phone number
- Personal email address
Business Contact Information (not covered by this policy) includes:
- Name and title
- Business phone, address, email, and fax
Why We Collect Information
We only collect information necessary to:
- Communicate with you
- Provide irrigation products and services you’ve requested
- Process transactions and provide updates
- Protect against fraud or error
- Improve our offerings through occasional surveys
- Recommend products and services that may interest you
- Comply with legal requirements
We never sell or rent your personal information.
Your Consent
We obtain your consent before collecting, using, or disclosing your personal information. You can provide consent:
- Orally, in writing, or electronically
- Through an authorized representative
- By implication when the purpose is obvious (for example, providing your email to receive a quote)
You Control Your Information
You can withhold or withdraw consent at any time. If withdrawing consent affects our ability to provide services, we’ll explain the situation to help you decide.
Contact us anytime if you don’t wish to receive marketing communications.
When We Don’t Need Consent
We may collect or use information without consent only in limited circumstances:
- When required by law
- In emergencies threatening life, health, or safety
- When information is publicly available (like a phone directory)
- To collect a debt
- To protect against fraud
Keeping Information Accurate
We make reasonable efforts to ensure your information is accurate and complete. You can request corrections at any time by contacting our office.
How We Protect Your Information
We use multiple security measures to protect your personal information:
- Physical security – Secured offices where information is stored
- Digital security – User IDs, passwords, and firewalls
- Limited access – Only employees who need information for their work can access it
- Vendor requirements – Service providers must meet comparable security standards
- Secure disposal – Shredding documents and permanently deleting electronic data
We continually update our security practices as technology evolves.
Accessing Your Information
You have the right to access your personal information, subject to limited exceptions like solicitor-client privilege. Contact our office to request access.
Contact Us
Able Irrigation Ltd.
3675 West 11th Avenue
Vancouver, BC V6R 2K4
Phone: 604-584-7676
Email: info@ableirrigation.com
Last updated: January 2026
